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Contact

Talk to your case officer

Your officer is named on your case file and on the portal dashboard. Their direct details sit on the representative card, and the portal keeps a written thread if you prefer not to call.

Case desk
1-877-275-3342
Hours
Monday to Friday, 09:00–17:00 (America/New_York)
Operations desk
By appointment; visitor details are confirmed in the portal.

Every officer profile has a public verification page; the link is on the representative card. Compare the name, department and office against the person contacting you before sharing anything.

Independent recovery advocacy — not affiliated with or endorsed by the FDIC, or any government agency.

Client access is by invitation. Need help? askcsdreg@fdic.gov